RETHINK CHANGE MELBOURNE SUMMIT 2025

Creating people-first change experiences: A case study in transforming ways of working

Discover how Suncorp transformed from a traditional change culture to one powered by agility and growth mindsets—a journey that earned recognition as ACMP’s Change Management Organisation of the Year.

This session shares the story, lessons, and practices behind the award, with participants learning how to apply agile mindsets in change frameworks, drive enterprise-wide capability uplift, and build organisations equipped to rapidly adopt and embed continuous change.

Human-Centered Design in Change Management: The Art and Science of Meaning-Making

This session shows how human-centred design and the psychology of meaning-making can reshape organisational change.

Participants will explore the drivers of sustainable transformation, apply evidence-based tools to overcome resistance and foster adaptability, and learn to design people-first solutions that build trust, engagement, and measurable impact

The Power of Change Communication in the Age of AI.

In a world reshaped by AI, change management and communication are more critical than ever.

This session explores how our profession can lead the way—supporting new ways of working, addressing change fatigue, and unlocking the potential of AI to boost productivity and bridge skill gaps.

Participants will gain practical insights into the evolving role of change and communications, the four habits of AI-powered people, and smart strategies for harnessing AI to enhance impact and effectiveness.

Business Activation: Embedding Change into the Way We Work.

Built from years of leading and teaching change, this session introduces ‘Business Activation’—a practical, outcome-focused alternative to traditional change management.

Participants will learn how to distinguish Business Activation from process-driven approaches, apply a model for building and empowering networks of activators, and use proven tools and case studies to drive grassroots capability, momentum, and sustainable adoption.

Agile Change: The Dance Party Where the Neurodivergent Find Their Groove

This session explores how Agile change can be neuro-affirming, helping leaders design and deliver transformation that supports the many neurotypes present in today’s workplaces.

Participants will learn how Agile aligns with neurodivergent strengths, how to reduce cognitive load through inclusive change design, and how to create psychologically safe environments where neurodivergent employees can truly thrive during transformation.

Grow your coaching superpower - How to build your skills as a change leader

Strong relationships are at the heart of successful change—and coaching is the superpower that makes them possible.

In this practical session, participants will develop a coaching mindset, build essential coaching skills, and apply change tools to real-life conversations.

You’ll leave with greater confidence, fresh approaches, and practical techniques to create shared accountability and achieve better outcomes as a change leader.

Change & Our Duty of Care: Practical Strategies to Minimise the Human Impact of the “Limbo” Phases of Changes

This workshop tackles the question: how long can people safely stay in limbo during change?

Led by Bendelta’s Principal Consultants, the session shares evidence-based strategies to reduce stress, uncertainty, and disengagement in times of transformation.

Participants will gain a deeper understanding of change as a psychosocial hazard, discover best-practice approaches to keeping people safe and engaged, and leave with practical tools to build certainty, autonomy, and connection throughout the change process.