I changed my mind. And why you should too.

How easy is it for change practitioners to change their mind, to rethink their approaches, to consider new agile capabilities and practices?

Some might say not easy at all, that change practitioners can be surprising averse to change. Change is definitely needed – change practitioners lament there is not enough time, there is not enough resources and they are often not listened to.

We’re going to explore why that might be so and how change practitioners can embrace agility in mindset and approach to create greater influence and impact.

Organisation transformation - an enabling framework

In this engaging 3-hour masterclass, we will explore the Cultural Maturity Model to assist change practitioners in comprehending how organisations can optimally transition from one stage of maturity to another. Participants will gain a strong understanding of the developmental steps an organisation needs to take, considering the stage of their cultural maturity.

This workshop aims to equip practitioners with strategies and tools to lead successful transformations and drive organisational change smoothly and effectively.

The masterclass will also shed light on navigating conflicts stemming from varying levels of cultural maturity to foster productive, synergising engagements.

Changing Minds, Facilitating Change: Mastering persuasion and rumble conversations

As change agents, our role is inherently to facilitate change.

Change in mindset, structure, norms, ways of working, systems. You name it we do it. At pace.

Ultimately, change facilitation always requires persuasion.

It means ongoing capability to initiate, enable and facilitate conversations that explore what diverse groups of people are thinking, how that thinking is driving and blocking the change AND how to rumble through so we are able to show up in the new change place, together.

This masterclass was designed with you in mind. We aim to give ourselves space to explore and practice our beliefs, relationship and skills relating to persuasion within our individual change agent roles.

Facilitating change in a noisy world at pace is hard. This masterclass aims to make it less overwhelming, dare we say - even enjoyably challenging.

In this masterclass we will:

1.Explore the strong relationship between success in change agent roles and our dive and ability to persuade

2.Identify key principles of effective ethical* persuasion, so that we can adapt it to our unique roles

3. Practice practice practice in the room

And we will have fun doing it.

AI Panel with Max Theseira, Declan Foster, Lauren Ryder, Ali Juma

AI: Augmentor or Aggressor?

We're at a real sliding door moment when it comes to the way we individually and organisationally explore and adopt AI technologies.

Hear real stories from our practitioner panel to help you navigate the practical application of AI in our workplace, where we can control the narrative for how AI can help or hinder organisational change

Change Portfolio Management - How a whole picture view will help you orchestrate change effectively.

The collective sum of change in organisations often leads to confusion, frustration, and feeling overwhelmed among those expected to execute, lead and receive the change.

Change Portfolio Management (CPM) is a method of understanding organisational change from a portfolio perspective, looking for cumulative impacts and potential for collision of timeframes, objectives or resource requirements.

As our profession matures, the Change Management Institute identified CPM as a relevant skill set for Change Professionals at all levels.

Jenn and Vicky-Kerry will lead a conversation about how you can practically apply a CPM approach to change in your organisation and enable you to frame a conversation with business leaders and other change professionals about why it is important.

It’s time to rethink leadership and the future of work

Transformational change expert, Cherie Mylordis, spoke to 200 leaders across the globe - including many change practitioners - revealing compelling themes, dramatic changes in workplace attitudes and the growing need for impactful change.

On the bright side, when we know where to look, organisations making a tangible difference in the world serve as beacons of what’s possible.

In this ground-breaking session, Cherie delves into change practitioners’ responses and shares insights on how to lean in, influence and shift mindsets. You’ll leave with practical, tangible tips to support your stakeholders to overcome resistance, break from default practices and rapidly implement better ways of working.  

A case study of change - across across more than 40 countries in a culturally complex and varied organisation.

Focused on a the delivery of change to support offshoring back office Finance, HR & IT processes for a global oil & gas engineering firm across more than 40 countries in a culturally complex and varied organisation.

The rapid and significant drop in oil price post GFC resulted in a burning platform to remove costs from the business, whilst maintaining uninterrupted, high quality service for clients. At the time, offshoring was relatively immature in this industry and an uncomfortable prospect for an organisation which had previously enjoyed the glory days of a resources boom. In line with the ‘Rethink’ element of the program,

Brooke will also take time to reflect – ten years post completion, with the learnings and experience she has gleaned along the way, what would she do differently if given this piece of work now?

Change Isn't Hard (if you understand people) ... a practical, people-centred guide to change communication

What if you could influence the thoughts and actions of your audience through your communication, so you could reduce resistance to change? For example, developing tailored messaging and strategies that tap into how humans really think and behave.

And that's not all - you could also be instrumental in building employee engagement, customer satisfaction, and achieving strategic goals.

With a practical change communication framework, combined with proven behavioural science techniques, you can! In this session you will learn some of the key behavioural science techniques you can apply to change communication, along with a practical communication framework that can be applied to change of any size and scope.

By marrying the head (practical toolkit) with the heart (behavioural science), you'll have an incredibly effective change communication toolkit.

The Connect Effect

Rethinking Communication Strategies in Today’s Hybrid, Digital World.

After years of disruption, changing rhythms of work and play, and the turning tide of generational change (hello Gen Z), there’s an urgent need to reset the way leaders and teams connect and communicate. Ctl+Alt+Connect is a keynote that explores the art and science of human connection and how leaders, teams and brands need to rethink the methods for team and organisational engagement in this hybrid, digital world.

A spotlight on the indispensable role of critical thinking in reshaping modern change leadership.

Jess will delve into why and how critical thinking is the key to unlocking more effective, better decision-making in the face of today's complex organizational challenges.

Her focus will be on illustrating the common biases and shortcuts we unnoticeably have/do in our day-to-day lives and what critical thinking tools can do to change leadership strategies.

Elevating Change: What is your role in the corporate evolution of change?

While Change Management is a must-have in some organisations, others still view it as a side-kick add-on to comms and training. So, how can we elevate our profession and place strategic change planning and execution on the Steering Committee's agenda?

The answer lies with us; we must take responsibility very seriously. Join the discussion on how to empower the new face of change management.

Pearls and pitfalls building a lean change management practice. A case study.

Bupa’s Change and Coaching Practice has implemented a lean change management framework to support Bupa’s ambitious corporate transformation to be the world’s most customer-centric healthcare company.

An intentionally lean change approach and framework was chosen in order to support diverse strategies and projects across the business and integrate with Bupa’s unique workplace culture – one that is intentionally agile and embraces remote working.

Hear from Donna, the practice manager, about her journey to develop and introduce the framework aligning it intentionally to Bupa’s agile ways of working. And hear about how she has overcome pitfalls she has faced including resistance from within.

Then hear from Louisa, one of the practice change managers about how she has used the lean framework

The Levers to Pull and Mistakes to Avoid When Building an Enterprise Change Function.

This session brings best practice insights based on real experiences to help participants build strong in-house Change Management functions.

From this session, participants will be able to:

1. Explore levers that they can work with to build an Enterprise Change Management function, as well as some of the pros and cons for various directions you can take with those levers.

2. Appreciate common mistakes that have been made when building an Enterprise Change Management function while learning mitigating actions for the mistakes.

Getting future ready: trends in change management

Lisa will present the trends based on her experience in the field working with a diverse range of organisations and change practitioners.

These trends will cover themes including AI, digital, agile, lean, culture, design thinking and open strategy approaches.

The Change Illusion: Powerful Lessons from outside our Change Universe

If we are to rethink change, we need to step OUT of our conventional, comfortable and confined world of change management and look outside our experience as change professionals. Change isn't what it seems to be and often the biggest behavioural shifts can happen quite cost-effectively by focusing on perception instead of reality.

"The Change Illusion" presents a transformative perspective on change management by studying lessons from non-traditional change leaders and iconic brands. This session challenges the conventional wisdom of change management, revealing how influential entities outside the field have achieved remarkable behavioural and cultural transformations.

Attendees will engage with diverse, real-world case studies that contrast with standard change methodologies, highlighting the power of perception over reality in driving effective change. The presentation aims to inspire change practitioners to rethink their toolkits, incorporating these broader, innovative insights for more impactful and sustainable change initiatives.

Why asking how to manage resistance is the wrong question: An interactive case study of a failed turnaround.

If you're asking how to manage resistance or how to 'sell' your change, you're asking the wrong question.

Many leaders and change professionals start with the assumption that resistance is inevitable in every change effort. And spend wasted time, energy and effort 'managing this resistance'. But there is another way.

Join us for this session as together we will work through an interactive case study of a failed turnaround to find another, better and easier, way to implement change.